Support

Once we receive the returned item at our facility, it takes approximately 7-10 business days to process your return. After processing, refunds are issued to the original payment method and can take...

If you have returned your order and have not received a refund within the expected timeframe, please contact our customer support team with the following details: Your order number Proof of retu...

Unfortunately, we do not offer exchanges at this time. If you would like to return a product, you can request a refund and place a new order for the desired item.

Return shipping costs are the customer’s responsibility, except in cases where the return is due to an error on our part (e.g., wrong product or defective item). If you have any questions about ret...

If you receive a damaged or incorrect product, please contact us immediately. Provide us with your order number and photos of the product, and we will arrange a replacement or refund at no addition...

When returning a product, make sure to include: The product in its original packaging A copy of your invoice or order confirmation Your full name and contact information The reason for the return T...

If you no longer want your order, you have two options: Return the product: You can initiate a return by contacting our customer support team, and we will provide instructions for sending the p...

If you choose to keep the product, you can receive a partial refund on your purchase price. This saves you the effort and cost of shipping the product back. To take advantage of this option, please...

The partial refund option is ideal if: You do not want the hassle of packaging and returning the product. You prefer to save on return shipping costs. You might still find a use for the product ...

If you still prefer to return the product, contact our customer support team, and we will provide the return instructions and address. Please note that return shipping costs are the customer’s re...